Outsourced IT Department
When you choose nTrust as your IT partner you gain access to qualified technicians and tap into their wealth of industry knowledge and experience.
It makes sound business sense to outsource IT Support no matter the size of business.
It’s a big challenge to run your own IT department. We know this from first hand experience. It’s not just recruiting a team with the skills required, there’s continual training, holiday cover, sickness, career motivation and possibly most important these days, variety. When you outsource your IT all these headaches go away.
Help to resolve your IT issue is just a phone call away. You’re immediately connected to a friendly, qualified technician. We’ll also manage, monitor and test your back ups, software licences and updates too.
Larger companies may prefer one of our senior technicians on site during the working week, or use nTrust as an extra resource for special projects.
- Understand your business
- Review current infrastructure, which will identify any vulnerabilities
- Recommend actions to mitigate risks
Every business is unique, so we carry out an IT audit for every new client. Our processes and procedures embrace Cyber Essentials standards. If a part of your system is not compliant we will advise.
- Remote monitoring systems are active 24/7 using the latest tools
- IT technicians make daily checks
Keep your business operating without interruption, regardless of what happens, by monitoring switches, routers, servers and critical business applications.
- Your call answered within 5 seconds
- 97% fixed on first call success rate
First line support by a certified trained technician resolving everyday IT issues immediately.
- Check versions of software are compatible so that your systems work together
- Ensure licensing is compliant
We'll help you create an IT strategy to underpin your business direction and growth aspirations.
4 Step Process
Our 4-steps guide you through the process
Get in Touch
Call, email or fill in our contact form.
Arrange a Meeting
We'll get together to discuss your needs.
We'll prepare a comprehensive proposal.
We'll ensure your move to nTrust is seamless.