Outsourced IT Support & Services

Trusted UK-based outsourced IT support service company and Microsoft Gold partner.

When you choose nTrust as your trusted IT Partner, your business will be supported by our team of qualified IT technicians so that you can benefit from our wealth of IT knowledge and in depth experience in all areas that your business needs.

Fill in our form below and we’ll get right back to you

What Our Outsourced IT Support Provides

It makes sound business sense to outsource IT Support no matter the size of business.

It’s a big challenge to run your own IT department. We know this from first hand experience. It’s not just recruiting a team with the skills required, there’s continual training, holiday cover, sickness, career motivation and possibly most important these days, variety. When you outsource your IT all these headaches go away.

Help to resolve your IT issue is just a phone call away. You’re immediately connected to a friendly, qualified technician. We’ll also manage, monitor and test your back ups, software licences and updates too.

Larger companies may prefer one of our senior technicians on site during the working week, or use nTrust as an extra resource for special projects.

Outsourced IT services include far more than a friendly and reliable IT support helpdesk.

Benefits of Outsourcing IT Services

What can you expect when you outsource your IT support to nTrust?

Outsourced IT services include far more than a friendly and reliable IT support helpdesk.

IT Audit

It’s important that we understand your business, so for every new client we carry out an IT Audit.

It never ceases to amaze us the potentially serious vulnerabilities we identify. Our processes and procedures embrace Cyber Essentials standards. If a part of your system is not compliant, we will recommend actions to mitigate risks and create a plan to implement improvements.

IT Monitoring

We monitor your IT systems remotely 24/7 using the latest tools. Our IT technicians make daily checks on your systems and networks. Any issues that are flagged are rectified before you’re ever aware of them.

Our outsourced managed services include monitoring of switches, routers, servers and critical business applications keeps your business operating smoothly without interruption to your staff or customers.

IT Helpdesk

Keep worry-free – if any of your employees have an IT related issue, they can give us a call and we’ll answer within 5 seconds (with the added bonus of no irritating on hold music!)

Our analytics tell us we have a 97% success rate resolving everyday IT issues on the first call. This is a reflection on the expertise of our certified trained technician, as well as our internal knowledge base.

IT Strategy

We’ll help you create an IT strategy and manage your IT functionalities to keep your services going, and to help underpin your business direction as well as growth aspirations.

An ongoing systems review ensures licenses are up to date and all versions of software are compatible, so that your systems work together.

Call us on 03331 50 60 70 and see how we can help

Supporting you to the nth degree

Who Should Outsource Their IT Department?

It’s a big challenge to run your own IT department, so it makes sound business sense for small and medium sized businesses to outsource their IT support to a highly professional IT outsource company, like nTrust.

The challenge of having your own IT department is not just recruiting a team with the IT skills required, but there’s continual IT training, holiday cover, sickness, career progression and providing a variety of IT tasks, which we know is an important factor in job satisfaction. When your IT support and services are outsourced, all these headaches go away.

Not to mention it’s a far more cost-effective way to cover all your IT support requirements.

Our onboarding process has been refined over the years. By selecting nTrust as your IT partner, you can be sure that we fully comprehend your business IT strategy so that we can support your staff, IT infrastructure, and most of all business growth to the best of our abilities.

Why Should You Trust Us?

Each of the directors, Russ McKenzie and Eric Whitehead, has more than 3 decades of solid experience working in the IT sector. They both worked in large blue-chip companies, overseeing complex business critical IT systems, and back-office applications.

Their IT experience and knowledge is the reason nTrust is a successful and growing company and why we stand out from other IT companies. We attract the best IT technicians and are continually bringing on board new clients who want the very best IT support and services.

With our professional and dependable outsourced IT support, you can be confident that you will receive excellent strategic IT advice that will propel your business forward.

Latest Insights from the Blog

Microsoft

Getting started with Copilot for Microsoft 365

Using Copilot will enhance staff productivity through AI-driven suggestions, facilitate collaboration among team members and enable you to streamline workflows.

All

How to avoid being a cyber-attack statistic

Achieving Cyber Essentials safeguards sensitive data and your business. It demonstrates to clients, suppliers and staff that you take their data seriously.