Trusted UK-based outsourced IT support service company and Microsoft Gold partner.
When you choose nTrust as your trusted IT Partner, your business will be supported by our team of qualified IT technicians so that you can benefit from our wealth of IT knowledge and in depth experience in all areas that your business needs.
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It makes sound business sense to outsource IT Support no matter the size of business.
It’s a big challenge to run your own IT department. We know this from first hand experience. It’s not just recruiting a team with the skills required, there’s continual training, holiday cover, sickness, career motivation and possibly most important these days, variety. When you outsource your IT all these headaches go away.
Help to resolve your IT issue is just a phone call away. You’re immediately connected to a friendly, qualified technician. We’ll also manage, monitor and test your back ups, software licences and updates too.
Larger companies may prefer one of our senior technicians on site during the working week, or use nTrust as an extra resource for special projects.
Outsourced IT services include far more than a friendly and reliable IT support helpdesk.
Outsourcing your IT Support to nTrust reduces your overheads - you don’t have to hire, train, or maintain IT Technicians.
Our IT professionals are up to date with the latest practices and solutions, and sharp with every technical problem.
Tasks get done far quicker when they’re outsourced to experts, freeing up your time to get on with what you’re good at.
We base our IT support and services on Cyber Essentials standards. Our team continually update their knowledge, so that we can better support you.
Outsourced IT services include far more than a friendly and reliable IT support helpdesk.
It’s important that we understand your business, so for every new client we carry out an IT Audit.
It never ceases to amaze us the potentially serious vulnerabilities we identify. Our processes and procedures embrace Cyber Essentials standards. If a part of your system is not compliant, we will recommend actions to mitigate risks and create a plan to implement improvements.
We monitor your IT systems remotely 24/7 using the latest tools. Our IT technicians make daily checks on your systems and networks. Any issues that are flagged are rectified before you’re ever aware of them.
Our outsourced managed services include monitoring of switches, routers, servers and critical business applications keeps your business operating smoothly without interruption to your staff or customers.
Keep worry-free – if any of your employees have an IT related issue, they can give us a call and we’ll answer within 5 seconds (with the added bonus of no irritating on hold music!)
Our analytics tell us we have a 97% success rate resolving everyday IT issues on the first call. This is a reflection on the expertise of our certified trained technician, as well as our internal knowledge base.
We’ll help you create an IT strategy and manage your IT functionalities to keep your services going, and to help underpin your business direction as well as growth aspirations.
An ongoing systems review ensures licenses are up to date and all versions of software are compatible, so that your systems work together.
It’s a big challenge to run your own IT department, so it makes sound business sense for small and medium sized businesses to outsource their IT support to a highly professional IT outsource company, like nTrust.
The challenge of having your own IT department is not just recruiting a team with the IT skills required, but there’s continual IT training, holiday cover, sickness, career progression and providing a variety of IT tasks, which we know is an important factor in job satisfaction. When your IT support and services are outsourced, all these headaches go away.
Not to mention it’s a far more cost-effective way to cover all your IT support requirements.
Our onboarding process has been refined over the years. By selecting nTrust as your IT partner, you can be sure that we fully comprehend your business IT strategy so that we can support your staff, IT infrastructure, and most of all business growth to the best of our abilities.
Each of the directors, Russ McKenzie and Eric Whitehead, has more than 3 decades of solid experience working in the IT sector. They both worked in large blue-chip companies, overseeing complex business critical IT systems, and back-office applications.
Their IT experience and knowledge is the reason nTrust is a successful and growing company and why we stand out from other IT companies. We attract the best IT technicians and are continually bringing on board new clients who want the very best IT support and services.
With our professional and dependable outsourced IT support, you can be confident that you will receive excellent strategic IT advice that will propel your business forward.
AWS offers scalable cloud infrastructure, but success requires expert guidance. nTrust’s AWS consultants help growing businesses optimise performance, control costs, and ensure secure, reliable systems. Their structured support allows organisations to adopt cloud services confidently while maintaining stability and supporting long-term growth.
Ransomware poses a major threat to SMEs, but the right combination of tools, staff awareness, and structured IT support can prevent disruption. nTrust helps businesses implement endpoint security, backups, email filtering, and monitoring, creating a layered protection strategy that reduces risk, ensures fast recovery, and safeguards operations.
Most SMEs rely on digital systems, making security essential. Cyber Essentials certification provides clear, practical steps to reduce cyber risks, protect client data, and meet tender requirements. With structured guidance from nTrust, businesses can improve security and client confidence without unnecessary complexity.
Cyber security consultancy identifies hidden risks, improves controls, guides training, and builds a clear plan that strengthens protection without slowing work.
nCover is our unlimited remote IT support for businesses of 1 to 5 staff.
Extra IT resource for an already stretched IT Department, providing skills that are missing or extra engineers to get the job completed on time.
Don’t let an IT problem slow you down. One of our friendly and helpful nTrust engineers is waiting to answer your question.
Contact us today and receive a reply back within 24 hours
For us, nothing is too much trouble. So please do get in touch.
