3CX VoIP

The latest in VoIP telephony, 3CX provides effective and efficient communication between your customers and co-workers.

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3CX VoIP Services for Small and Medium Sized Businesses

As of September 2023, broadband or phone services that use the old copper network are no longer available. As of December 2025, the Public Switch Telephone Network (PSTN) will cease.

This means that all businesses will require a fully digital network using Internet Protocol (IP) and fibre-based services. You may need to upgrade your broadband or install a digital phone system, such as 3CX.

We recommend 3CX, which is a hosted system running over the Internet.

Case Study: 3CX Phone System for East Sussex School

Benefits of 3CX VoIP

3CX VoIP and nTrust

Supports remote workers

3CX’s iOS and Android apps allows your staff to work from anywhere in the world

Shared company directory or phonebook

Integrates with leading CRM applications, such as Salesforce and Microsoft Dynamics

Flexible working is here to stay, with staff working from both home and the office. You need to provide your staff with the simplest and most cost effective solution to be able to make and receive calls from wherever they are working, without having to take equipment around with them or use their own costly mobile devices.

Established and flexible

Unlimited extensions for no extra cost

Easy to setup and deploy new extensions

Advanced call recording, including the ability to start/stop recording when needed

3CX is an open platform, giving you total control of your phone system and the freedom to choose your own provider. Whether you’re looking to move from a legacy VOIP solution with very few features or have an on-site PBX phone system that doesn’t support your business growth aspirations, 3CX will help you reduce costs, increase productivity and expand in line with your business.

Monitoring and reporting

Understand call volumes and how quickly calls are answered

See when colleagues are on the phone, away or able to take calls

Advanced call centre features, such as wallboards, call queues and reporting

Dashboards can be customised for each user or department, so that relevant and up-to-date information is displayed live. With the statistics and reporting in 3CX you have access to all the information you need to make informed decisions.

Call us on 03331 50 60 70 and see how we can help

Supporting you to the nth degree

Who Needs Cloud Services?

Any small or medium sized business not investing in Cloud services is at a disadvantage. They will experience higher IT infrastructure costs, limited scalability, limited access and mobility, increased security risks, reduced business continuity options, decreased collaboration and productivity and restrictions keeping up with technological advancements.

Adopting cloud-based computing resources and software applications, empowers small and medium sized businesses to leverage advanced technology and infrastructure without incurring significant upfront costs. It enables you to focus on your core competencies and grow your business, while benefiting from the flexibility, scalability, security and collaboration capabilities offered by Cloud computing.

Why Choose Our Cloud Services for Your Business?

Without the advice and support from IT experts, making the right choices for your Cloud services can be daunting. Confusion arises due to terminology, complexity of offerings, rapid industry evolution, vendor-specific differences, integration challenges, security concerns, and misconceptions.

You need an IT Support partner who you can trust. Based on decades of industry experience, we deliver professional and dependable advice, so that your business can benefit from Cloud technology available.

nTrust is a Microsoft Gold Partner. This puts us in the top 1% of Microsoft Partners, so when you engage nTrust as your IT Support partner, you know you’ve chosen wisely.

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